The Cosy Inn Hanoi

Extremely clean. All staff very friendly and helpful. Great AC. Breakfast included, small but tasty and cute - we liked having this on the roof. Included laundry service was reasonably priced and quick. Room was lovely once we upgraded. Very quiet considering it is next to beer street. For other travellers - finding it can be hard but we were helped by another comment. It is down a very long alleyway right at the end. It is by number 22 on the street and sandwiched between two food places.

There are many hotels in Hanoi in this price range. The Cosy one of the best! The staff are super welcoming, helpful, and kind. The hotel had an elevator - helpful in the tight hotels of the Old Quarter. The room was in excellent shape. Good size TV for the room. Internet was solid throughout the stay. Bathroom was spacious and clean. Hot and cold water. The breakfast included was pretty darn good; located on the top floor, it had good views of the city. Its a small thing, but many of the hotel rooms in Vietnam use a room key to control power to the room when you are in it. Most times the fridge stops working when you leave the room - NOT HERE! A nice touch that shows the well thought out nature they put into designing this place. It is located in a small ally off a main street, takes 30 seconds to be in the 'action.' There is lovely accent lighting in the room as well - a nice perk. Thanks for a great stay John.

The room and bath were nice, clean and well-maintained. Staff was superb. Tracy at reception days and John, manager, were exceptional, welcoming, accomodating, and very helpful in providing local information and language help. The breakfast was excellent, good choices prepared individually by the kitchen, service, and a buffet that featured daily selection of fruit including some tropical specialties. The rooftop dining area with city views a big plus. All around a most pleasant place to stay! Note, it may be a bit difficult to notice the hotel entryway. Among a number of restaurants with tables on the street, there is an address #22 above a door to a long hallway, at the end of the hall find the wonderful Cosy Inn.

When we arrived we were not 100% satisfied since the room was very small and from the pictures on booking - this is not a bad thing just you need to be aware. We didn’t complain but asked if there was another room available. Tracy was really kind and without asking from our side she talked to the hotel manager who granted us another room without charging us more money! The staff we got to know - Tracy and Tina but also the men at the breakfast (whose name I don’t know) were always helpful, kind and had a smile on their face! The location and the breakfast are great and I would definitely recommend a stay here! 🙂

This was in such a fantastic location, close to everything and easy to get to, we did arrive on a very busy night and it was a bit hectic trying to navigate through all the people however that didn’t interfere with the stay, the rooms were clean and the bed was comfortable. The staff where lovely and Tracy made it very easy for us to check out.